Overview
Do you stay abreast of the ever-changing Healthcare landscape? If you believe you can make a difference in the quality of Healthcare in the US we want to hear from you!
As an entry level associate within our Healthcare & Scientific Industry Practice, you will serve as the front-line contact to non-profit volunteers and members from our healthcare associations who work to improve the quality of healthcare by establishing best practices & conducting leading edge research. Build relationships with external contacts and internal departments in order to get the job done.
Our Healthcare & Scientific Industry Practice professionals serve organizations across the broad spectrum of the health care and scientific professions, including physicians, nursing, dental, clinical research, academic and multi-disciplinary groups. We also provide services for standalone health care organizations. Our professionals offer unmatched association expertise and specific knowledge of the issues, challenges and actions distinctive to the changing health care environment. From legislative and regulatory advocacy, to building successful industry relations programs, to understanding the intricacies of journal publishing and management issues, our association professionals bring extensive experience, considerable knowledge of the issues unique to health care and scientific associations, and an overall passion for the professions they represent.
Role/Responsibilities
- Build and sustain strong member relations through attentive detail in handling member requests and volunteer interaction.
- Provide administrative and project support to the client and staff team, including database maintenance, batch processing and reporting.
- Serve as membership staff person: managing the organization's data and generating reports as needed.
- Coordinate and maintain financial projects, membership dues, publications orders, registration and AP/AR
- Write and produce content for association member e-newsletters and other electronic communications.
- Maintain and update areas of the association website with current information, benefits, member programs. etc.
- Assist with the preparation of conferences, board meetings & seminars.
- Collaborate with various SmithBucklin service units including marketing, accounting, IT, and convention to provide the best client service possible.
- Serve as staff liaison to committees.
Qualifications
- Bachelors degree from a four year accredited college/university
- 1-2 years relevant professional experience
- Practical agency or non-profit experience a plus
- PC experience with Windows operating system and a variety of software programs
- Demonstrated customer service experience/focus
- Database management experience (iMIS preferred)
- Dreamweaver or HTML experience preferred
- Previous experience managing website content
- Strong written and verbal communication skills
- Proficient in time management and organizational skills
- Ability to work independently and as part of a team
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